Terms & Conditions
Welcome to Invenzo Furniture Llp.. These terms and conditions outline the rules and regulations for the use of [Your Business Name]’s website and services. By accessing this website and placing an order with us, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website or services.
1. Definitions
- “We,” “Our,” “Us” refers to Invenzo Furniture Llp..
- “You,” “Customer,” “User” refers to the individual or entity using our website or services.
2. Orders and Payments
- Order Acceptance: All orders are subject to acceptance by us and availability of the product. We reserve the right to refuse or cancel any order at any time.
- Payment Terms: For custom order a deposit of 50% of the total order value is required to begin the design and manufacturing process. The remaining balance will due before delivery.
- Payment Methods: We accept payment via credit/debit cards, bank transfers, and Netbanking.
- Pricing: Prices are subject to change without notice. Once an order is confirmed, the price is fixed and will not change.
3. Customization and Design
- Design Approval: All custom designs require your approval before manufacturing begins. Any changes to the design after approval may incur additional charges and delay the production timeline.
- Material Variations: Natural materials such as wood and Polish may have slight variations in color, grain, and texture. These variations are not considered defects but are part of the unique beauty of custom furniture.
4. Manufacturing and Delivery
- Production Time: Manufacturing typically takes 6-8 weeks from the final design approval. This time frame may vary depending on the complexity of the project.
- Delivery: We offer delivery services to ensure your custom furniture arrives safely. Delivery charges vary based on location and order size.
- DIY Installation: We provide DIY installation kits with detailed instructions. Professional installation services are not available.
- Delivery Delays: We are not responsible for delays caused by unforeseen circumstances, including but not limited to natural disasters, shipping delays, or supplier issues.
5. Returns and Warranty
- Returns: As each piece of furniture is custom-made, we do not accept returns. If there are any issues with the quality or craftsmanship, please contact us within 7 days of delivery to address the problem.
- Warranty: We offer a warranty on all our custom furniture to cover manufacturing defects. The warranty duration and terms vary based on the item. This warranty does not cover normal wear and tear, misuse, or damage caused by improper installation or maintenance.
6. Limitation of Liability
- Exclusion of Liability: We are not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our website or services.
- Maximum Liability: Our maximum liability to you for any claim arising out of or in connection with the sale of any products or services shall not exceed the total amount paid by you for the product or service in question.
7. Intellectual Property
- Ownership: All content on our website, including text, graphics, logos, and images, is the property of Invenzo Furniture Llp. and is protected by copyright and trademark laws.
- Use of Content: You may not reproduce, distribute, or use any content from our website without our express written permission.
8. Privacy Policy
- Data Collection: We collect personal information necessary to process your order and provide our services. This includes your name, address, email, and payment details.
- Data Use: We use your personal information only for order processing, delivery, and customer support. We do not share your information with third parties except as necessary to fulfill your order.
- Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
9. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of India / Dehradun-Uttarakhand. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dehradun-Uttarakhand
10. Changes to Terms
- We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website or services following any changes constitutes acceptance of those changes.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or concerns, please contact us at Invenzo.llp@gmail.com