Frequently Asked Questions
Is there any shipping charges ?
There is no shipping charge. Free shipping Pan India. No hidden cost. Happy Shopping !
Do i need to pay GST at the time of checkout ?
No, there is no need to pay GST at the time of checkout. All the prices are inclusive of GST.
When will my order shipped ?
After confirmation of the payment the order will ship Monday to Saturday through Blue dart if order placed before 5:00 pm. Sunday order will be shipped on Monday.
How long it takes my order to reach me ?
Orders will dispatch within 24-48 hrs after order confirmation. The delivery can take up to 7 working days depending on the delivery address. Delivery delays due to service interruptions or inclement weather conditions are not the responsibility of Invenzo Furniture Llp or the carrier.
What is your Return Policy ?
Only In case if product received wrong item, damaged or broken condition, we can provide the product replacement.
For Replacement please contact us via contact us link. Requests received later then 7 business days after the product delivery will not be considered valid.
What is your Cancellation Policy ?
For Cancellations please contact us via contact us link. Requests received after product dispatched will not be considered valid.
How do i Track my order ?
You will receive an email or SMS with tracking number, notifying you that orders have been shipped.
What if i Received Damaged product ?
If you discover that the product packaging has been opened or is damaged upon delivery, please do not accept the package and immediately notify our Customer Care team. We will offer a full refund or send a replacement product, depending on your preference and product availability.
Is it Safe to use my payment option on your site ?
Yes, to ensure a safe payment procedure, our website uses Secure Payment Gateway.